Delap is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 7000, Nashville, TN 37219-2417.
Website: www.nasba.org
Security Compliance: Refund, Cancellation, Concern Resolution Policies
Refunds/Credits/Transfers:
1) Refunds, credits and transfers are issued based on Delap LLP's Cancellation Policy. They are issued in the form of full refunds, refunds less handling charge, refundable credits and non-refundable credits. (Refer to Cancellation Policy below).
2) Refundable credits must be used within one year of issue; thereafter, a refund check will be mailed.
3) Non-refundable credits will be held for one year from the date of issue; thereafter, unused credit will be forfeited.
4) Refunds will be returned to company / individual issuing original payment.
Cancellation Policy:
5) Cancellations received 15 or more days prior to the event will incur no penalty.
6) Cancellations received 14 or fewer days prior to the event will be charged a $100.00 cancellation fee or, without penalty you may a) send a substitute (which must be arranged with Delap 5 days prior to the event); b) transfer your registration to another event of your choice within the same calendar year.
7) Requests for refund or transfer on or following the event date cannot be honored.
8) Refunds will be returned to company / individual issuing original payment.
9) No-show registrants will not be eligible for refunds or credits.
Program Cancellation/Schedule Changes:
Delap may occasionally find it necessary to reschedule or cancel an event and will give registrants advance notice of such changes. Delap will provide refunds or credits (Refer to Refunds / Credits / Transfers Policy above). Delap will not be responsible for penalties incurred as a result of discount airline purchases.
Concern Resolution:
Delap strives to provide competent, professional product offerings and is committed to resolving concerns.
Concerns may be:
1) Submitted via telephone or email to:
Ms. Jeanette Smith
888-697-1040
2) Submitted in writing to:
Mr. Donald J. Caldwell, CPA, Partner
Delap LLP
4500 SW Kruse Way, No 200
Lake Oswego, OR 97035
